Frequently Asked Questions
Why do Experiencia Cafetera's coffee tours cost more than others online?
Because it's not the same product. Many coffee tours on booking platforms are mass-market, by bus, with groups of 30-40 people. Ours is something else: small groups (max 10), the coffee grower who grew the beans, lunch cooked by the host family, a Jeep Willys, and every peso stays in the Pijao community. A blogger who has done more than 20 coffee tours in Colombia picked the WakeCup Tour as the best one in the country.
How do I get to the Coffee Region and Pijao?
The easiest way to reach the Coffee Region is to fly into El Edén International Airport in Armenia, with direct flights from Bogotá (45 min) and Medellín (45 min). From Armenia there are buses and taxis to Pijao, Buenavista, and Salento. There are also direct buses from Bogotá, Medellín, and Cali (3 to 5 hours). We can coordinate private transport from the airport.
Do the tours include VAT?
For Colombian residents, 19% VAT applies. Foreign visitors are exempt from VAT by presenting their passport with a visible Colombia entry stamp.
Do you offer tours for large groups or companies?
Yes. For groups of more than 10 people, up to 100, we organize tailor-made proposals: team building on real farms, incentive experiences, and wellness programs, with the human connection that only comes from being surrounded by coffee country nature. Tell us the number of people, dates, and objectives at book@experienciacafetera.com and we'll prepare a proposal.
Can I combine several Coffee Region tours?
Yes, and we recommend it. The Nature Plan (3 nights / 4 days, COP $2,090,000 per person) combines the WakeCup Tour, birdwatching or horseback riding, Salento and Cocora Valley, and the San Vicente Hot Springs. We also put together customized itineraries through the Coffee Region. 🌿
Are the tours run in English? Are the guides bilingual?
Yes. All our tours run with local bilingual guides (Spanish and English); about 30% of our clients are international. To secure a guide in your language, confirm your date with us and we'll coordinate it right away.
When is the best time to visit the Coffee Region?
Year-round, because Colombia doesn't have seasons and Pijao has a mild climate. The main coffee harvest runs from April to June, with a smaller harvest around October and November, but there's always fresh coffee. The driest months (December to February and June to August) are ideal for clear days. All tours have a plan B for any weather.
Can I buy coffee to take home?
Yes. During the tour you can buy specialty coffee directly from the grower who cultivated it, like Carlos Arturo, who sells his own coffee in Pijao's town square. The range goes from COP $25,000 to $80,000 per bag depending on type, process, and quality. We recommend bringing cash for these direct purchases.
How far in advance should I book? Can I book the same day?
We operate every day and there's almost always availability. It's best to book 24 to 48 hours in advance, but same-day booking is possible if you contact us before 10am. During high season (Holy Week, June-July, year-end, and long holiday weekends) it's worth securing your date ahead of time, since the town fills up.