{"id":1007,"date":"2024-07-05T06:18:37","date_gmt":"2024-07-05T06:18:37","guid":{"rendered":"https:\/\/www.experienciacafetera.com\/?page_id=1007"},"modified":"2024-07-05T07:08:06","modified_gmt":"2024-07-05T07:08:06","slug":"types-cancellation","status":"publish","type":"page","link":"https:\/\/www.experienciacafetera.com\/en\/types-cancellation\/","title":{"rendered":"Types of cancellation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1007\" class=\"elementor elementor-1007\" data-elementor-post-type=\"page\">\n\t\t\t\t<section class=\"elementor-element elementor-element-3f8fa05 e-flex e-con-boxed e-con e-parent\" data-id=\"3f8fa05\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-094737d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"094737d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Types of cancellation<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-817bac8 e-con-full e-flex e-con e-child\" data-id=\"817bac8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6cecb9f e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"6cecb9f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;bounceInLeft&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af5afbc elementor-widget elementor-widget-text-editor\" data-id=\"af5afbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\"><div class=\"field-items\"><div class=\"field-item even\"><h2>Advance cancellation<\/h2><h3>Cancelaci\u00f3n anticipada<\/h3><p>\u200b\u200bIt is the type of cancellation that we consider correct and that implies refunds or no penalties.<\/p><h3>Unanticipated cancellation<\/h3><p>We consider that the unanticipated cancellation occurs when it is made out of the time defined to cancel (see according to contracted service) and it has a penalty or implies the payment of at least a percentage of the value contracted.<\/p><h2>FOR ADDITIONAL TOURS, PACKAGES OR SERVICES<\/h2><p>\u200b\u200bTours Pijao Gardens, Si G\u00e9nova and WakecupTour by Experiencia Cafetera and the packages that are available on the website <a href=\"http:\/\/www.experienciacafetera.com\">www.experienciacafetera.com<\/a> or those booked with Experiencia Cafetera team or Panorama Caf\u00e9 Hostel, by any means, either telephone, email, chat or live.<\/p><p>We understand for additional services: Mountain biking, horseback riding, guiding, Paragliding, full session or standard massage, walking in the coffee belt and transportation.<\/p><p><strong>It is considered a reservation<\/strong> for a tour, package or additional service when you previously agreed with a person from the Experiencia Cafetera team to contract the specific service.<\/p><h3>Cancel tours, packages or additional services<\/h3><p>In case you do not want to take a tour, package or additional service previously booked with us you have a maximum of 48 hours to cancel it, if you do not do it, itis considered an unanticipated cancellation and you will have to pay to Experiencia Cafetera 50% of the value of the reserved service.<\/p><h2>HOW TO CANCEL?<\/h2><p>To cancel call us at +57 3184932758 or write to the email <a href=\"mailto:book@experienciacafetera.com\">book@experienciacafetera.com<\/a>\u00a0or communicate directly with a person from the Experiencia Cafetera Team or Panorama Caf\u00e9 Hostel.<\/p><p>Your request will be processed and, if you comply with the cancellation policies of the service you have reserved, we will refund or charge only the corresponding amount.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Types of cancellation Advance cancellation Cancelaci\u00f3n anticipada \u200b\u200bIt is the type of cancellation that we consider correct and that implies refunds or no penalties. Unanticipated cancellation We consider that the unanticipated cancellation occurs when it is made out of the time defined to cancel (see according to contracted service) and it has a penalty or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1007","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.experienciacafetera.com\/en\/wp-json\/wp\/v2\/pages\/1007","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.experienciacafetera.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.experienciacafetera.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.experienciacafetera.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.experienciacafetera.com\/en\/wp-json\/wp\/v2\/comments?post=1007"}],"version-history":[{"count":4,"href":"https:\/\/www.experienciacafetera.com\/en\/wp-json\/wp\/v2\/pages\/1007\/revisions"}],"predecessor-version":[{"id":1011,"href":"https:\/\/www.experienciacafetera.com\/en\/wp-json\/wp\/v2\/pages\/1007\/revisions\/1011"}],"wp:attachment":[{"href":"https:\/\/www.experienciacafetera.com\/en\/wp-json\/wp\/v2\/media?parent=1007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}